To have a main doctor who is responsible for your care and to know who that person is.
To know the name and professional status of those giving your care.
To receive complete and current information about your diagnosis, treatment, and prognosis in terms you can understand.
To participate with your doctors and other healthcare providers in planning your healthcare treatment.
To have your stated personal, cultural, and spiritual values and beliefs taken into account when treatment decisions are made.
To make advance treatment directives and to have them honored.
To have any proposed procedure or treatment explained in terms you can understand, including:
A description of the nature and purpose of the procedure or treatment.
The possible benefits.
The known serious side effects, risks or drawbacks.
Problems related to recovery.
The chance for success.
Alternate procedures or treatments.
Costs - particularly costs that you will need to pay.
To accept or refuse any procedure, drug, or treatment (to the extent allowed by law) and to be informed of the possible consequences of any such decision.
To consent or refuse care that involves research, experimental treatments, or educational projects.
To appoint a person to make healthcare decisions on your behalf in the event you lose the capacity to do so.
To personal privacy. Care discussion, consultation, examination, and treatment are confidential and will be conducted discreetly.
To confidentiality of your records.
To have access to your health records and to have them explained to you.
To receive services in response to reasonable requests that are within the capacity of this hospital. We will refer, consult or transfer as needed in a responsible manner.
To be informed about ongoing healthcare needs and options for meeting them after you leave the hospital.
To not be discriminated against because of race, color, religion, sex, age, national origin, sexual preference, disability, or source of payment.
To be informed of hospital policies, procedures, and rules that apply to your care.
To complain about your care without fear of recrimination or penalty and to have your complaints reviewed and, when possible, resolved.
To supportive care including rapid and appropriate management of pain, treatment of uncomfortable symptoms and support of your psychological and spiritual concerns and needs.
To request consultation regarding ethical issues surrounding your care from the ethics committee or other sources.
To be free of restraints that are not clinically necessary.
To be free from physical or emotional abuse or harassment by the staff.
To carefully look at your bill and to have the charges explained to you.
